Terms & Conditions

1. Introduction

1.1 These terms apply to your use of our website or purchase of products offered through our website.

1.2 Defined terms and interpretation of these terms are set out in clause 26.

2. Acceptance

2.1 You represent and warrant that:

(a) you are a natural person and are at least 18 years old

(b) you have the legal capacity to enter into a binding contract with us; and

2.2 We reserve the right to require written confirmation of your eligibility to accept these Terms.

2.3 You represent and warrant that you are not:

(a) have not been convicted of a computer or internet-related offense; and (b) have not previously rejected products or access to the website.

2.4 We reserve the right to refuse you access to our website if we consider such refusal necessary or appropriate.

2.5 Rejection of an order implies:

(a) your representation and warranty that you have carefully and fully read these Terms;

(b) your offer to purchase the Product only in accordance with these Terms;

(d) your undertaking to us to comply with these Terms. 2.6 If you do not agree to these Terms, you must not use the Website or

purchase any Products.

2.7 You must expressly agree to these Terms in order to:

(a) submit any information to or through our Site; or

(b) purchase a Product.

2.8 By visiting our Site, purchasing Products or agreeing to these Terms: (a) you are also agreeing to our Privacy Policy; and

(b) you accept and agree to comply with our Terms of Use (please see paragraph 12 below for further information).

2.9 We recommend that you print a copy of these Terms for future reference.

2.10 If you do not agree to these Terms, you must not place an order or communicate with us.

3 Personal Use

You agree that you will use the Site to purchase Products for your own personal, non-commercial use only, as principal and not as agent or on behalf of any other person.

4. Prices

4.1 Prices for Products displayed on our Site are inclusive of delivery charges, but exclusive of any duties, taxes, levies, imposts or similar governmental fees (“Unpaid and Uncollected Duties”).

4.2 Any duties, taxes, levies, charges or other governmental fees and declarations related to the import of the products to the delivery address are your responsibility and are not included in the price of the products. In some cases, additional costs may arise for all deliveries for which the seller is not responsible and which are to be borne by the customer. In addition to shipping costs, these include costs for customs duties or import sales tax, as the goods are shipped from a country outside the EU (China); whether customs duties apply to a product should be clarified with our customer service before placing an order. We do not pay customs duties or import sales tax and these are the responsibility of the buyer. Our goods are always shipped “duty-free and untaxed”. The buyer is the “registered importer” and is responsible for the correct payment of customs duties and/or import taxes and must comply with all laws and regulations of the importing country. As regulations for importing goods vary from country to country, please check the import duties and VAT applicable in your country before placing your order. It is the buyer's responsibility to check that all laws and regulations of the importing country are observed upon receipt of the goods.

4.3 We will use our best endeavors to ensure that all details, descriptions and prices of products

displayed on our website are correct. However, there may be cases where errors occur. If we discover that a pricing error has occurred, we will notify you as soon as possible and give you the option of confirming your order at the correct price or canceling your order. If we are unable to reach you or receive a response from you, the order will be treated as canceled and you will receive a full refund. If you choose to confirm your order, we will arrange for delivery of your order and will charge or refund you for the amounts detailed in the notice we send you shortly after receiving your order confirmation, using the same payment method and means of payment you used for your order.

4.4 We are under no obligation to fulfill an order if the price quoted on the Website is incorrect (even after you have received an Order Confirmation).

4.5 Prices may change from time to time. However, such changes will not affect any order for which an Order Confirmation has been sent.

5. Placing an order

5.1 Once you have placed an order, all orders are subject to the availability of goods. If we have sufficient stock to fulfill your order, you will receive an order confirmation, which serves as our acknowledgement that we have received your order. In the event of supply difficulties or if we do not have sufficient stock to fulfill your order, we will notify you by e-mail and refund any payments made for the order.

5.2 A contract will only be formed when we have issued you with an Order Confirmation and only in respect of the product(s) set out in the Order Confirmation. These General Conditions of Sale shall form part of the Contract and are incorporated to the exclusion of all other terms and conditions.

5.3 If your order consists of more than one product, the products may be delivered to you in separate shipments at different times.

5.4 We reserve the right to remove any Products from the Website at any time. We also reserve the right to edit or remove any material or content on the Website. We will not be liable to you or any third party for any removal of any Product from our Website or for any editing or removal of any material or content from our Website.

5.5 We reserve the right at any time (even after sending an Order Confirmation) to refuse or reject any order you place. We will not be liable to you or any third party by reason of our refusal or rejection of any order.

5.6 If we cancel your order after we have received payment (and also after we have sent an order confirmation), the payment for the order will be refunded to you in full.

6 Payment

6.1 You can pay for the products with one of the payment providers listed on our website.

6.2 You may also pay for all or part of your order using a promotional voucher that we make available to you. Promotional vouchers can only be redeemed online at checkout.

6.3 We may use payment processors to carry out payments between you and us. You agree that we may share documents and information about you including documents and information containing your personal information with these payment processors.

6.4 We are not a regulated payment processor or money service provider and we are not responsible for payment errors or issues caused by payment processors.

6.5 You are responsible for providing complete and accurate details during the payment process and all payments must be made using your own funds. By placing an order you confirm that:

(a) the payment method used for payment is yours;

(b) you are the rightful holder of the promotional voucher, if applicable; and (c) you have sufficient funds or credit facilities to pay for the order in question.

6.6 We will not be responsible or liable for any unauthorized use of your credit, debit or prepaid cards by any third party, even if they have been reported as stolen. We have the right to inform any relevant authority (including credit reference agencies) of any fraudulent payments or other illegal activity.

6.7 You must not:

(a) make or attempt to make any chargeback in respect of any payments you have made for Products; or

(b) reverse any payments you have made in respect of Products.

6.8 You will indemnify us against any chargeback or reversal of a payment made by you and against any losses, costs, liabilities or expenses that we suffer or incur as a result of or in connection with any such chargeback or reversal.

7. Delivery

7.1 We will endeavor to deliver your order to the delivery address provided at the time of the order.

7.2 We will provide an estimated delivery date at the time of checkout of your order.

7.3 We may notify you if we are unable to meet the estimated delivery date, but we will not be liable to you for any losses, liabilities, costs, damages, charges or expenses incurred as a result of late delivery, to the extent permitted by law.

7.4 We may not be able to deliver products to certain locations, in which case we will notify you

In this case, we will inform you and arrange for the cancellation and refund of the order or deliver the order to an alternative delivery address confirmed by you.

7.5 The entire risk to the product passes to you upon delivery at the delivery address, unless delivery is delayed because you have violated your obligations under these terms. Risk will pass at the time when delivery would have taken place had you not been in breach.

7.6 If you are unable to accept delivery or collection of your order, we may provide you with a card giving instructions for redelivery or collection by the carrier.

7.7 If delivery or collection is delayed because you refuse to accept delivery in an unreasonable manner, or if you fail to take delivery or collect your order from the carrier, we may charge you for any fees and other costs incurred by us in returning the order to sender, without prejudice to any other rights or remedies available to us.

7.8 Goods will be shipped within 2-5 days after confirmed receipt of payment. Standard delivery time is 5 to 8 business days, in exceptional cases up to 4 weeks, unless otherwise stated in the item description. The owner does not ship directly. The order will be shipped by the manufacturer as soon as the entire order is available.

7.9 Any customs duties, taxes, levies, fees or other official charges and declarations in connection with the import of the products to the delivery address are your responsibility and are not included in the price of the products. In some cases, additional costs may be incurred for all deliveries for which the seller is not responsible and which must be borne by the customer. In addition to shipping costs, these include customs duties or import sales tax, as the goods are shipped from a country outside the EU (China); whether customs duties apply to a product should be clarified with our customer service before placing an order. Customs duties or import sales tax are not paid by us and are the responsibility of the buyer. Our goods are always sent duty-free and untaxed. The buyer is the “registered importer” and is responsible for the correct payment of customs duties and/or import sales tax and must fully comply with all laws and regulations of the importing country. Since the rules for importing goods vary from country to country, please check your country's customs duties and import sales tax before placing your order. It is the buyer's obligation to fully verify compliance with all laws and regulations of the importing country upon receipt of the goods.

8. Cancellation or amendment of orders

8.1 After placing an order on our site, you may cancel or amend it by emailing us.

8.2 Once an order has been packed, it cannot be canceled or changed, but the order must be returned to us in accordance with paragraph 10 below. Since our goods are shipped from Asia, transit times may be longer and we have no control over these times. If the goods are already on their way to you, cancellation is not possible. Please wait until you have received the goods and then return them to us. Of course, you can still inform us of your cancellation in advance. To ensure a quick return, we ask that you send us a delivery confirmation. An early refund is possible at the earliest 16 weeks after receipt of the order if the goods have not yet arrived.

8.3 As we work with a fully automated system, orders are activated immediately upon dispatch. Therefore, unfortunately, we cannot interrupt the delivery process until delivery, so a refund before receipt of the goods is only possible up to 24 hours after the order.

9. Defective Products

9.1 You acknowledge that the Products are standard products that are not tailored to your specific needs.

9.2 All product descriptions, information and materials on the Website are provided on an “as is” basis without any express or implied warranty or other representation.

9.3 Images of products may differ slightly from the actual product you receive.

9.4 If the product you receive is faulty, you can email us to notify us of the product to be returned and attach a photograph of the faulty product.

9.5 You can return the product to us in accordance with paragraph 10.

9.6 We will examine the product as soon as we receive it. Our processing time depends on your order.

9.7 We will notify you by email if we are satisfied that the product is defective.

9.8 Our only obligation to you in respect of defective Products is, at our sole discretion, either to

(a) replace the Product and pay the costs of delivery of the Products to the Delivery Address, in which case you must return the defective Product to us and we will deliver a replacement Product to the Delivery Address; or

(b) pay you a sum equal to the price of the Product and the cost of returning the defective Product to us. We will pay this sum to you by transferring it to the account from which we received payment and using the same payment method.

9.9 If we discover that the Product is not defective, we may, at our discretion, decide not to refund you the purchase price of the Product and we may require you to pay all reasonable service charges and deduct them from the payment method used for the order. We will not be liable to you for any loss, liability, cost, damage, fee or expense arising under this paragraph to the extent permitted by law.

10 Returns and Refunds

10.1 Our returns policy is incorporated into these Terms and Conditions of Sale, on the basis of which you may access and use our site.

10.2 If you are not completely satisfied with your order, you can email us to let us know

about the product to be returned and return it to us. The withdrawal period will expire after 30 days from the day on which you or a third party other than the carrier and indicated by you acquires physical possession of the last good.

10.3 The return postage and any associated costs are at the customer's expense and risk.

10.4 The customer is only entitled to a refund once we have received the product. We will inspect the returned product upon its arrival.

10.5 You must ensure that the product is returned to us in the same condition in which you received it and that it is properly packaged. The product must be unused, the product labels must not have been tampered with and the product must be in its original packaging. If a product is returned to us in an unsuitable condition, we reserve the right not to accept the return of the product.

10.6 Our processing time for returns depends on your order.

10.7 If we are satisfied with the condition of the product you are returning, we will send you an email to authorize your return. A refund will be issued immediately to the payment method used for the order after we have sent you a notification of acceptance of your return.

10.8 The right of withdrawal is fulfilled when we have received the goods.

10.9 As our goods are shipped from Asia, there may be longer delivery times that are beyond our control. If the goods are already on their way to you, it is not possible to exercise your right of withdrawal. Please wait until you have received the goods and then return them to us. Of course, you can also inform us in advance of your withdrawal. In order for the goods to be returned to you as quickly as possible, we ask you to send us a shipping confirmation. An early refund is possible no earlier than 16 weeks after the order has been placed if the goods have not yet arrived.

11 Vouchers

11.1 You can use our promotional vouchers or discounts when paying for products on the website.

11.2 To use a voucher or discount, the voucher or discount code must be entered on the checkout page of our order.

11.3 Once the voucher or discount code has been entered and applied, the voucher or discount will be applied to the total amount of your order at checkout.

12.4 You can only redeem or use one voucher or discount per order. 11.5 The balance of a voucher does not bear interest and has no cash value. 11.6 If the balance of a voucher is insufficient for your order, you can

pay the difference using a separate payment method available on the website.

11.7 If you use a promotional voucher for an order that is returned, the value of the promotional voucher will not be refunded. However, if you have paid for part of the voucher using a different payment method, that part may be refunded.

12 Permitted use

12.1 You must not (“Prohibited Actions”):

(a) use our website in any way, or take any action, that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website

(b) use our website in any way that is unlawful, unauthorized, fraudulent or harmful, or in connection with any unlawful, unauthorized, fraudulent or harmful purpose or activity

(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material that consists of (or is related to) spyware, computer viruses, Trojan horses, worms, keystroke loggers, rootkits or other malicious software

(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our Website without our express written consent

(e) access or otherwise interact with our Website by using any robot, spider or other automated means

(f) violate the directives set forth in our website's robots.txt file;

(g) use the data collected through our website for direct marketing activities (including e-mail marketing, SMS marketing, telemarketing or direct mail)

(h) use the information collected through our website to contact individuals, companies or other persons or entities

(i) use or control the website to interact with any entity unless expressly authorized to do so

(j) use the Site's infrastructure, directly or indirectly, to initiate, distribute, participate in, direct or attempt to participate in hacker attacks or send network messages that are bandwidth-intensive, harmful or potentially harmful to any entity, whether or not it belongs to us

(k) copy, publish, modify, translate, decompile, disassemble, reverse engineer or otherwise attempt to access, directly or indirectly, the structure or source code of the Website (whether for the purpose of creating derivative works from source code or otherwise)

(l) use or access the Website for the purpose of creating a similar or competing product; or

(m) sell, assign, sub-license, transfer, distribute or rent your access to the Website; (o) make the Website available to third parties through a private computer network

(p) edit or modify any of the content or any hard or digital copy of any materials printed or copied from our website in any way

(q) use the website in any way that is prohibited by any law or regulation that applies to your use of the website

(r) make any unauthorized enquiries or orders; or

(s) place any speculative, false or fraudulent orders.

12.2 You agree that you will be liable to us for any damages, losses, liabilities, costs or expenses that we suffer or incur as a result of or in connection with any prohibited action committed or authorized by you.

12.3 You agree to notify us as soon as possible after you become aware that a person is engaging in a Prohibited Activity. You will provide us with reasonable assistance with any investigation we conduct based on information you provide in this regard.

12.4 You must ensure that all information you provide to us through our website, or in connection with our website or the Products:

(a) is true, accurate, current and complete and not misleading

(b) complies with all applicable laws and regulations

(c) does not infringe on the privacy, data protection, confidentiality or intellectual property rights or any other rights of any person; and

(d) not be offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal or otherwise objectionable.

12.5 You will promptly provide us with any documents or other information we request to verify your identity. You will promptly update all information that you provide to us so that all information you provide to us is always complete and accurate.

12.6 You must comply with all applicable laws regarding your use of the Website, and it is your sole responsibility to ensure that you comply with such laws, whether they are those of the country where you reside, where you access the Website, or otherwise.

12.7 If you become aware of any material or activity on our site that does not comply with these terms and conditions, please email us.

13 Links to the site

13.1 Links from our site to other sites and resources provided by third parties are provided for your information only. Links from our site to other sites and resources should not be interpreted as approval or endorsement by us of the linked site or resource or information you may obtain from them.

13.2 You acknowledge and agree that we have no right or control over the content of other websites and resources that are linked to our website or referred to on our website.

13.3 You may link to our website provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

13.4 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

13.5 You must not establish a link to our Website in any website that is not owned by you.

13.6 You must not frame our Website in any frame on any other site, nor link to any part of our Website other than the home page.

13.7 We reserve the right to withdraw linking permission without notice.

13.8 The website that you link to must comply in all respects with the content standards set out in our acceptable use policy (see paragraph 12 above).

13.9 Please contact us for prior approval to link to our Website other than in accordance with this paragraph 13.

14 Intellectual Property Rights

14.1 The code, structure and organization of the Website are protected by intellectual property rights.

14.2 We are the owner or the licensee of all intellectual property rights in our site, and in the material and content published on it. Those works are protected by laws and treaties around the world. All such rights are reserved.

14.3 You may use the Website and all its contents only for your own personal, non-commercial use and in accordance with these Terms. Website content includes content relating to the Products.

14.4 You agree to notify us of any suspected breach of our intellectual property rights.

14.5 You must not use our trade marks without our prior written consent, except as part of any material you use (and accurately reproduce) in accordance with clause 13.

15. Data protection

15.1 Our privacy policy forms part of these terms and conditions, on the basis of which you may access and use our website.

15.2 We use cookies on our website. We also use cookies to track how our customers prefer to view our website. By accepting these terms, you are also consenting to our use of cookies for this purpose. For more information about cookies, please see our privacy policy.

15.3 When you provide personal information to us, we will process that personal information in accordance with your instructions and we will take appropriate security measures to protect that personal information from unauthorized and unlawful processing and from accidental loss, destruction or damage.

15.4 Unless special security precautions have been taken or otherwise agreed in writing, information and documents created in connection with the sale of the products may be exchanged between us, and in particular such information and documents may be made available in electronic form to all our employees, officers, consultants or agents.

16. Viruses

16.1 We do not guarantee that our site will be secure or free from bugs or viruses.

16.2 It is your responsibility to configure your information technology, computer programs and platform in order to access our site. You must use your own virus protection software.

16.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

16.4 You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site.

16.5 You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

16.6 If we consider that you have breached the provisions of this clause 16, your right to use our website will cease immediately. We may report any such breach to the relevant law enforcement authorities and we will do so if required to do so by law.

17 Liability for losses

17.1 Subject to clause 17.13, to the extent permitted by law, we will not be liable or responsible, or liable for, any losses caused to you or anyone else as a result of

(a) content or users provided by third parties

(b) our content, including without limitation the accuracy, completeness or timeliness of our content

(c) the products, including without limitation their quality, images, description or specifications, their correspondence with description and fitness for a particular purpose

(d) reliance on any information contained in these terms and conditions or on our website, or on any features provided by these terms and conditions or on our website

(e) inability to access the website, or any part of it, or that access is not available or is only partially available or is not working properly at any time; and

(f) any failure or delay in the performance of our obligations, whether or not we notify you of it, if and to the extent that the failure or delay is caused by a circumstance beyond our control, including telecommunications outages, electrical , acts of terrorism, fuel strikes, inclement weather, computer failures, supplier delivery failures, labor disputes and employee absences due to illness or injury, and the time for performance of any obligation affected thereby will be extended accordingly.

17.2 We will not be liable to you (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for any loss of profit, business, goodwill, savings or benefits or for any indirect, special or consequential loss or damage even if such loss or damage was reasonably foreseeable or if the party knew of the possibility of such loss or damage occurring.

17.3 Our liability arising directly or indirectly under these Terms (including your purchase of Products from us under these Terms) or which is not expressly excluded by these Terms is limited and restricted to the greater of $1,000 or five times the price you paid for the Products giving rise to the liability. The amount of this limitation of liability will be reduced by the amount of any unpaid sums owed by you to us.

17.4 Any claim by either party for breach of contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these terms and conditions must be brought within one year after the act or omission alleged to have caused the loss or cost occurred.

17.5 Except to the extent that any rights or remedies cannot be lawfully excluded or limited by law, you will not bring any claim arising out of or in connection with these terms and conditions personally against our employees, officers, consultants or other representatives who are involved in the performance of the relevant obligations.

17.6 All representations or warranties, whether express or implied, and all warranties, conditions, undertakings and terms whether implied by statute, common law, custom, usage or otherwise (including, without limitation, the implied warranties or conditions of satisfactory quality, fitness for purpose and description) are, to the fullest extent permitted by law, excluded.

17.7 No claim may be brought against us (including our employees, officers or consultants) in respect of any act or omission. An act or omission includes a series of related acts or omissions, the same act or omission in a series of related matters, or similar acts or omissions in a

series of related matters, and includes all claims arising out of any matter.

17.8 The limits in this clause 17 apply to our total liability to you (including any other third party we are liable to whether or not with our consent) in respect of any claim, and you and all other persons together are only subject to one claim from us in respect of the same damage.

17.9 Where a limit of liability applies regardless of the amount, the limit applies to our entire provision of services or supply of products, and there are no separate aggregate limits of liability that apply to you, each company in the group to which you belong, and each person nominated by a user in the group.

17.10 If we are jointly and severally liable to you with another party, we shall only be obliged to pay you the proportion reasonably attributable to our fault. We shall not be liable to you for the proportion attributable to the fault of any other party and for which the other party is otherwise liable.

17.11 Any liability we have to you will be reduced by the amount for which another party would have been liable if either:

(a) you had also brought an action or claim against that other party; or

(b) we had brought an action or claim against that other party under the Civil Liability (Contribution) Ordinance or similar legislation in any other relevant jurisdiction.

17.12 In determining whether another party is liable to you, no account shall be taken of the fact that you are unable to enforce a remedy against another party because the action against that party is time-barred, that party lacks the necessary funds, that party relies on an exception or limitation of liability or that other party no longer exists.

17.13 The exclusions and limitations of our liability set out in these terms and conditions do not affect our liability

(a) for death or personal injury resulting from our negligence

(b) for fraud or for negligent breach of any professional duty

(c) for any other liability which cannot be excluded or limited in the jurisdiction in which such a claim is brought, including any limitations on our right to limit our liability; and

(d) in all other cases, to limit our liability to an amount which is, in the circumstances, less than any minimum amount prescribed by any other law or regulation applicable to the claim, in which case that minimum amount shall apply as the limit of liability that would otherwise apply.

17.14 These Terms set out the full and exclusive remedies available to either party, or any third party against either party, under or in connection with these Terms.

18 Liability for losses

18.1 You shall fully indemnify the Indemnified Parties on demand from and against all claims, costs and losses of any nature suffered or incurred by the Indemnified Parties arising out of or in connection with

(a) any material breach by you of the provisions of these Terms and Conditions

(b) any fraud, negligence, misconduct or reckless disregard by you of your obligations under these Terms; and

18.2 We shall be entitled to recover from you any costs reasonably incurred by us in connection with a claim for which we are liable and all such costs shall be payable on demand.

19 Force Majeure

19.1 If a force majeure event lasts for more than one week, we may terminate the Conditions immediately by giving written notice without any liability other than to refund the Product for which you have already paid and which has not been delivered.

19.2 We reserve the right to decide, in our sole discretion, how to deal with an event of force majeure in order to fully perform our obligations under these Terms.

20 Changes

20.1 We may change these Terms and Conditions from time to time. We will notify you in advance of any material changes that we believe may be to your detriment. We will notify you of any changes to these terms and conditions. The current terms and conditions apply to your use of our website and to all products offered through our website.

20.2 If you do not agree to the amended terms, you must stop using our website or purchasing our products.

20.3 If you have provided your express consent to these Terms, we will ask for your express consent to a change to these Terms before you make your first purchase of Products following the change coming into effect. If you do not provide your express consent and acceptance of the modified Terms within the time period specified by us, you must stop using the Website or purchasing our Products.

21 Your breach

21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or we reasonably suspect that you have breached these Terms in any way, we may

(a) send you one or more formal warnings

(b) temporarily suspend your access to our site

(d) refuse to make any payment to you; or

(e) permanently prohibit you from accessing our site

(f) block access to our site from computers using your IP address

(g) contact any or all of your internet service providers and request that they block your access to our site; or

(h) take legal action against you, whether for breach of contract or otherwise.

21.2 If we suspend, prohibit or block your access to our site or any part of our site, you must not take any action to circumvent such suspension, prohibition or blocking.

22 Termination and suspension

22.1 You may stop using the site at any time.

22.2 We may suspend the provision of the Website at any time, with or without cause and with or without notice.

22.3 Without prejudice to clause 22.2, we may suspend or terminate your access to the Website if your use of the Website is likely to result in or threaten to result in legal liability of any kind or affects the use of the Website by others.

22.4 If we suspend or terminate your access to the Website, we will endeavor to notify you in advance. However, we may, at our sole discretion, suspend or terminate your access to the Website immediately and without prior notice.

22.5 We do not guarantee that our Website will always be available or be uninterrupted. We may suspend, cease, withdraw or restrict the availability of all or any part of our site for commercial or operational reasons. We will try to give you reasonable notice of any such suspension or withdrawal. In the event of termination, suspension, withdrawal or modification of the site, you will not be entitled to any compensation or other payment.

23 Effect of Termination

23.1 Termination of these Terms means that all obligations to provide Customer Services shall immediately cease.

23.2 In no event will you be entitled to any compensation from us for loss of rights, loss of goodwill or any other losses arising out of the termination of these Terms howsoever caused.

23.3 Termination of these Terms shall not affect any other rights that have already accrued and shall be without prejudice to the provisions of these Terms which by their nature are intended to come into or continue in force on or after such termination. Clauses 17 (Liability) and 18 (Indemnity) shall survive any termination of these Terms.

24 General

24.1 You may not assign any of your rights under these Terms.

24.2 The rights, powers and remedies set forth in these Terms are cumulative (unless expressly stated otherwise) and not exclusive of rights, powers and remedies provided by law or otherwise.

24.3 We outsource the hosting of the Website to a third party.

24.4 If the validity or enforceability of any provision of these Terms is restricted in any way by applicable law, such provision will be valid and enforceable to the maximum extent permitted by such law. The invalidity or unenforceability of any such provision will not affect the validity or enforceability of the remaining provisions.

24.5 The failure or delay in exercising any right, power or remedy under these Terms or by law does not constitute a waiver of that right, power or remedy. Our failure to act with respect to a breach by you of any provision of these Terms does not waive our right to act with respect to subsequent breaches of that provision or other breaches.

24.6 The exercise of the parties' rights under these terms and conditions is not subject to the consent of any third party.

24.7 These terms and conditions are for our benefit and yours and are not intended to be used or enforced by any third party.

25 Governing law

“Order” means the order you place through our website to purchase one or more Products from us;

“Order Confirmation“ means the email we send to you confirming your order in accordance with clause 4.3 above;

“Payment Processor” means a third party payment processing service provider used by us;

“Website” means the website;

“Website Infrastructure” means all of our systems (including code) that enable, deliver or describe the Website;

26.2 References to ‘Clauses’ are to clauses of these Terms and Conditions.

26.3 Headings are for convenience only and shall not affect the interpretation or structure of these Terms.

26.4 Words in the singular include the plural and vice versa. Words expressing gender include all genders, and references to persons include individuals, corporations, institutions, firms or partnerships.

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